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Microsoft 365 Managed Solutions

We are a leading Microsoft 365 Managed Solutions provider (MSP) serving Toronto and the surrounding area.

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For Large and Mid-Sized Businesses, Office 365 is Just Right.

Office 365 delivers the productivity tools teams need with the security, performance and reliability enterprises require. We will help your organization get full productivity value from their Office 365 stack through dynamic insights.

Office 365

Access to Expertise

Easy Onboarding

Microsoft Partnership

  • Cloud Automation
  • Compliance Assessment
  • Email Archiving, Search & Discovery
  • Enhanced Security & Compliance
  • Disaster Recovery
  • Vulnerability Testing and Risk Assessment
  • Reliable Antivirus
  • Support Patching
  • Change Enablement
  • Incident Management
  • Mobile Device Management
Manage Office 365 Infrastructure

Manage Office 365 Infrastructure

HEM's Office 365 Managed Services is designed to proactively monitor and manage Office 365 associated components and applications that your IT team finds challenging or simply lack the time to manage.

We'll help you with:

  • Connecting all your hosted Office 365 infrastructure components
  • Filtering SPAM email that is cluttering user mailboxes
  • Expediting technical issues to Microsoft
  • Improving uptime by preventing technical problems before they arise
  • Maintaining your overall infrastructure so you never miss out on a patch or update

Office 365 Cloud Managed Services include

24/7 Monitoring

Reporting

First-Class Support

Licensing Management

Operations Management

Ontario Power Generation
Xcella
Markham
Durham Region
Star Plastics
Tompkins Canada
The DMS Group
Peel District School Board
Trillium Gift of Life Network

Frequently Asked Questions

Microsoft 365 Managed Services involve ongoing management, monitoring, security, licensing, configuration, support, and optimization of a Microsoft 365 environment.

HEM provides infrastructure management, licensing management, operations management, reporting, monitoring, security and compliance support, email protection, spam filtering, patching, and technical issue escalation.

Yes. Licensing management is part of HEM's Microsoft 365 managed services.

Yes. HEM provides managed Microsoft 365 security services.

Yes. HEM provides onboarding assistance for Microsoft 365 environments.

Yes. HEM provides ongoing monitoring of Microsoft 365 environments.

Yes. HEM provides email-related management, spam filtering, and email protection.

Yes. HEM provides security and compliance-related services for Microsoft 365 environments.

HEM states that it is a Microsoft Partner and provides Microsoft-focused technology services.

HEM includes disaster recovery capabilities within its Microsoft 365 service offering. Specific recovery requirements should be evaluated according to the customer's environment.